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JD Power: Customer Satisfaction with Mortgage Lenders is Down

JD Power: Customer Satisfaction with Mortgage Lenders is Down

by Phil Hall | Nov 12, 2024 | Current News & Events, Mortgage Information, Real Estate News, U.S. Housing Market, WRE News Exclusive

Consumers are becoming less happy with their mortgage lenders, according to the JD Power 2024 U.S. Mortgage Origination Satisfaction Study. Overall customer satisfaction with mortgage lenders was rated at a 727 level on a 1,000-point scale, down three points from one...

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