A Phil Hall Op-Ed: How Does ChatGPT View Honesty Among Realtors?
by Phil Hall | Apr 13, 2026 |
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A Phil Hall Op-Ed: I know that I am rather late to the digital party, but I recently began playing around with ChatGPT and I find it to be an amusing distraction when I have a few minutes to kill and no intelligent solution for using that free time.
I am extremely impressed by the rapid speed of the ChatGPT responses to my inquiries, though I have notice that in some cases it falls short when pitched seriously esoteric questions or if you challenge the veracity of its answers.
Thus, I decided to throw ChatGPT an admittedly peculiar question: Are realtors honest? Here is the exact of that online conversation, with my input in bold italics:
Are realtors honest?
Short answer: some are, some aren’t—just like in most professions. Real estate attracts both highly ethical professionals and a smaller number who cut corners.
Here’s the more useful way to think about it:
Why many realtors are honest
- They’re licensed and regulated at the state level.
- Many belong to the National Association of Realtors (NAR), which has a formal Code of Ethics.
- Their business depends heavily on referrals and reputation—burning clients is bad for long-term income.
Where honesty can get blurry
Even well-meaning agents can have conflicts of interest:
- Commission-based pay: They only get paid if a deal closes, which can create pressure to push a sale.
- Pricing advice: Some may suggest listing low to spark bidding wars—or high just to win your listing.
- Disclosure gray areas: Not all issues are obvious, and some agents may “downplay” negatives.
- Dual agency: Representing both buyer and seller can dilute loyalty.
Red flags to watch for
- Pushes you to “act fast” without good explanation
- Avoids putting things in writing
- Won’t answer direct questions clearly
- Seems more focused on closing than your goals
Green flags
- Explains pros and cons of a property
- Encourages inspections and due diligence
- Is transparent about pricing strategy
- Listens more than they talk
Bottom line
Realtors aren’t inherently honest or dishonest—the system creates incentives that can go either way. A good agent manages those incentives ethically; a bad one exploits them.
If you want, I can help you figure out how to vet a realtor before hiring one, or how to protect yourself during a deal.
Good—this is where you can really protect yourself. A little upfront vetting makes a huge difference in how honest and helpful your realtor will be.
How to vet a realtor (before you hire them)
1. Check their license and background
- Look them up with your state’s real estate licensing board.
- Verify:
- Active license
- Any disciplinary actions
- If they’re a member of the National Association of Realtors, they’re bound by a Code of Ethics—but note, that’s not a guarantee of behavior.
2. Interview at least 2–3 agents
Don’t just go with the first one. Ask each the same questions and compare.
Key questions:
- “How do you get paid in this transaction?”
- “What are the downsides or risks I should know about?”
- “How do you handle multiple offers or bidding wars?”
- “Can you walk me through a deal that went wrong?”
👉 The tone matters as much as the answers. Honest agents are comfortable discussing problems.
3. Ask for recent, local experience
- “How many homes have you closed in the past 12 months?”
- “How many in this specific area or price range?”
You want someone active—not someone who does 1–2 deals a year.
4. Look at reviews—but read between the lines
- Ignore generic “great agent!” comments
- Look for specifics:
- Did they negotiate well?
- Did they point out problems?
- Did they push the client or guide them?
5. Test their honesty directly
This is underrated.
Ask:
- “What’s something buyers/sellers often misunderstand?”
- “What would make you tell me not to buy/sell?”
A trustworthy agent will easily give you reasons not to proceed.
How to protect yourself during the deal
1. Never skip inspections
Even if the agent says it’s “safe” or “standard to waive”—don’t.
- Home inspector = your independent reality check
2. Get everything in writing
- Verbal assurances don’t matter later
- If it’s important, it goes in the contract
3. Be cautious with “dual agency”
That’s when one agent represents both sides.
It’s legal in many places—but:
- Their incentive is to close the deal, not advocate for you
- You lose a lot of protection
4. Watch for pressure tactics
Be wary if you hear:
- “This won’t last”
- “You need to decide today”
- “Trust me on this”
Sometimes urgency is real—but it should be backed by clear data.
5. Use your own professionals
Don’t rely solely on your agent’s network:
- Consider your own:
- Inspector
- Real estate attorney
- Mortgage broker
A simple gut-check rule
If you ever feel like:
“This person wants the deal more than they want what’s best for me”
—that’s your cue to slow down or walk away.
If you want, tell me whether you’re buying or selling (and roughly your price range), and I can give you a tailored checklist or even help you draft interview questions specific to your situation.
Great—buying is where a good (or bad) realtor really makes a difference. Here’s a focused, practical playbook to help you avoid getting steered into a bad deal and find someone who actually protects your interests.
🏡 How to choose the right buyer’s agent
1. Ask these 5 questions (they reveal everything)
Use these almost like a test:
- “What would make you tell me not to buy a house?”
→ A strong agent will easily list risks (foundation issues, bad resale, overpriced listings).
- “How do you handle it if I want to walk away from a deal?”
→ You want: “That’s your right—I’ll support you.”
🚩 Red flag: hesitation or pushback.
- “What’s your strategy in a competitive market?”
→ Look for nuance (inspection contingencies, escalation clauses), not just “bid higher.”
- “How do you get paid?”
→ They should clearly explain commission and any edge cases.
- “Can you show me a home you advised a client NOT to buy?”
→ This is the honesty test.
2. Quietly test their integrity
When you start touring homes:
- Point at a flaw (even a minor one) and ask:
“Is this a concern?”
👉 A good agent will expand on risks.
🚩 A weak one will minimize everything.
🔍 How to protect yourself while house hunting
Watch how they react to problems
A trustworthy agent will say things like:
- “This roof may need replacing soon.”
- “This layout could hurt resale.”
- “Let’s check comparable sales before offering.”
If everything is “great”—that’s a problem.
Understand their incentive
Most agents are paid when you close.
That means:
- Your goal: buy the right house
- Their risk: you don’t buy anything
A good agent manages that conflict honestly. A bad one pushes.
🧾 The contract trap to avoid
Buyer representation agreements
Before signing anything:
- Ask:
- “Can I cancel this agreement?”
- “Is there a time limit?”
- Prefer:
- Short terms (30–90 days)
- Easy exit clauses
👉 You don’t want to be stuck with the wrong agent.
🏠 Making an offer (where honesty really matters)
A good agent will:
- Pull comparable sales (“comps”)
- Explain why a price makes sense
- Tell you when a home is overpriced
A bad agent will:
- Say “offer strong” without data
- Push emotional decisions
- Focus only on winning, not value
🛑 Biggest mistake buyers make
Waiving protections because they feel pressure.
Be very careful with:
- Skipping inspections
- Waiving contingencies
- Overbidding beyond market value
Even in competitive markets, there are smart ways to compete without taking blind risks.
🧠 Your built-in advantage
You can always slow things down.
There is no house so perfect that it’s worth:
- Hidden structural problems
- Massive overpayment
- Regret
✔️ Simple buyer’s checklist
Before choosing an agent:
- Interview at least 2–3
- Ask the “not to buy” question
- Check license + reviews
During the process:
- Never skip inspection
- Get everything in writing
- Question anything that feels rushed
At that particular point, I stopped my Q&A with ChatGPT. So, let me ask you: Do you think ChatGPT nailed it, or do you think it is lacking in some aspects of its answers. Share your thoughts in the comments section below.
Oh, and by the way, the illustration at the top of this article was created using ChatGPT.
Phil Hall is the editor of Weekly Real Estate News. He can be reached at [email protected].
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