BSI Financial Services, an Irving, Texas-headquartered mortgage fintech platform, has launched Portfolio Guardian, an artificial intelligence (AI)-driven predictor model designed to calculate the likelihood of whether a borrower will refinance their mortgage within the next 90 days.
According to the company, Portfolio Guardian generates a repayment score for each borrower in BSI’s portfolio, thus allowing the company’s subservicing clients to strategically target refinancing opportunities. Portfolio Guardian combines data sources to generate its predictive scores, including zero-party data directly provided by borrowers, real-time industry data like current mortgage rates, and demographic information such as education completed and length of homeownership.
“Portfolio Guardian is a valuable tool for boosting customer satisfaction and reducing portfolio churn,” said BSI Founder and CEO Gagan Sharma. “From a retention and recapture perspective, anticipating what our customers are likely to do in the future is a real game-changer.”
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