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Educating employees is critical for company leaders. Technology continues to evolve, especially in the corporate L&D (learning and development) space and it’s important to take notice of these trends, according to one expert.

But while plenty of organizations are eager to use new technologies, little thought is given to the strategy, said Mohamed Elkhouly, senior director of global learning and development at Amazon in Luxembourg.

“It’s evolving very quickly but sometimes we go with the trend, with the technology, with what’s in the market —rather than what we need in the organization,” he said.

“It’s about improving the knowledge and skill; enabling people to do something differently to change their behaviours in one or more aspects of the business in order to achieve better results,” he said.

What’s the end goal?

In the end, leaders need to find ways to justify spending on L&D, said Elkhouly, by remembering just why it is being implemented.

“It’s all about, ‘Am I connected to the business?” he said. “And can I defend my strategy if I go to the board or to the C-suite and discuss my L&D strategy and ask for X millions of dollars of budget for 2023? On what basis will I be able to defend this and get my budget?’”

Booking.com

When it comes to implementing a successful L&D initiative, don’t forget about middle management.

 

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