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VA Mortgage Servicer to Pay More Than $500,000 in Servicemember Rights Settlement

VA Mortgage Servicer to Pay More Than $500,000 in Servicemember Rights Settlement

by John G. Stevens | Oct 19, 2026 | Mortgage Information, Real Estate News

Village Capital & Investment LLC, a servicer of loans guaranteed by the Department of Veterans Affairs, has agreed to pay more than $500,000 to resolve federal allegations that it mishandled mortgage interest-rate protections for servicemembers and retaliated...
California Orders Mortgage Lenders to Explain Delayed Wildfire Insurance Payouts

California Orders Mortgage Lenders to Explain Delayed Wildfire Insurance Payouts

by John G. Stevens | Oct 15, 2026 | Industry Updates, Mortgage Information, Real Estate News

California regulators have ordered banks, credit unions and mortgage lenders to account for how they have handled insurance money owed to homeowners rebuilding after the 2025 Los Angeles wildfires. The October 15 demand follows more than 160 complaints to the...
Wells Fargo Mortgage Servicing Falls 21% as JPMorgan Retail Originations Slide

Wells Fargo Mortgage Servicing Falls 21% as JPMorgan Retail Originations Slide

by John G. Stevens | Oct 13, 2026 | Current News & Events, Industry Updates, Mortgage Information

Wells Fargo’s third-party mortgage servicing portfolio shrank by nearly $90 billion over the past year, even as the bank increased mortgage originations from a year earlier. The latest quarterly figures show how differently the lender’s servicing and production...
BSI Expands AI Mortgage Servicing Assistant, but Performance Data Remains Unclear

BSI Expands AI Mortgage Servicing Assistant, but Performance Data Remains Unclear

by John G. Stevens | Oct 9, 2026 | Current News & Events, Industry Updates, Mortgage Information

Mortgage servicer BSI Financial Services has expanded its Milo borrower-assistance platform, adding account-specific automated support and human review to a service it says can operate around the clock. The Irving, Texas-based company announced the update October 8....
ARM Demand Hits Nearly Four-Year High as Borrowers Seek Relief From Higher Fixed Rates

ARM Demand Hits Nearly Four-Year High as Borrowers Seek Relief From Higher Fixed Rates

by John G. Stevens | Oct 7, 2026 | Current News & Events, Mortgage Information, U.S. Housing Market

Adjustable-rate mortgages are taking a larger share of the mortgage market as borrowers search for payment relief from higher fixed rates, but the stock of existing ARM loans remains far smaller than it was before the financial crisis. The October 2026 ICE Mortgage...
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