Massachusetts Attorney General Andrea Joy Campbell announced a settlement with mortgage servicer Franklin Credit Management Corporation that resolves allegations that the company violated state consumer protection laws by improperly attempting to collect on debts in...
Rocket Mortgage, a part of Detroit-headquartered Rocket Companies (NYSE: RKT), and Annaly Capital Management Inc. (NYSE: NLY), the world’s largest residential mortgage real estate investment trust, have entered into a subservicing agreement where Rocket will handle...
Rocket Mortgage, a division of Rocket Companies (NYSE: RKT), topped the JD Power 2024 US Mortgage Servicer Satisfaction Study. This marked the tenth consecutive year that the Detroit-headquartered company ranked first on JD Power’s mortgage servicing study. The US...
The Consumer Financial Protection Bureau (CFPB) has proposed new rules designed to make it easier for homeowners to get help when they are struggling to pay their mortgage. According to the CFPB, the proposed changes would require mortgage servicers to focus on...
The Federal Housing Administration (FHA) published translated versions of 19 single family mortgage documents used in the servicing of FHA-insured mortgages. The documents are available in Chinese, Korean, Spanish, Tagalog, and Vietnamese on the FHA website. The...