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Rocket Mortgage Faces Second Lawsuit Alleging Telemarketing Overkill

Rocket Mortgage Faces Second Lawsuit Alleging Telemarketing Overkill

by Phil Hall | Nov 15, 2023 | Current News & Events, Real Estate News, U.S. Housing Market, WRE News Exclusive

For the second time in five months, Rocket Mortgage, a division of Rocket Companies (NYSE: RKT), is being sued because of overly aggressive telemarketing outreach. The National Law Review reported a class action lawsuit was brought by Kellie Deits, an Arizona resident...
Rocket Mortgage Upgrades Pathfinder Tool with AI Chat Interface

Rocket Mortgage Upgrades Pathfinder Tool with AI Chat Interface

by Phil Hall | Oct 30, 2023 | Current News & Events, Mortgage Information, Real Estate News, U.S. Housing Market, WRE News Exclusive

Rocket Mortgage, a division of Rocket Companies (NYSE: RKT), announced an update to its Pathfinder tool, an artificial intelligence (AI) and machine learning-powered search engine used by mortgage bankers, brokers and underwriters. A new AI chat interface in...
First National Bank of Long Island to Offer Home Loans Through Rocket Mortgage

First National Bank of Long Island to Offer Home Loans Through Rocket Mortgage

by Phil Hall | Oct 16, 2023 | Current News & Events, Mortgage Information, Real Estate News, U.S. Housing Market, WRE News Exclusive

The First National Bank of Long Island, a Melville, New York-based subsidiary of The First of Long Island Corporation (NASDAQ: FLIC), announced that Rocket Mortgage, a division of Rocket Companies (NYSE: RKT), will be the preferred residential mortgage provider for...
Former Rocket Mortgage Executive Joins Canadian Digital Lender Nesto

Former Rocket Mortgage Executive Joins Canadian Digital Lender Nesto

by Phil Hall | Sep 29, 2023 | Current News & Events, International Real Estate News, Real Estate News, WRE News Exclusive

Nesto, the Montreal-headquartered digital mortgage lender serving the Canadian market, has hired Max Wegner as its chief revenue officer. In his new role, Wegner will be tasked with accelerating the company’s sales and mortgage operations across Canada – including...
JD Power: Mortgage Servicing Customer Satisfaction Down Amid Financial Stress

JD Power: Mortgage Servicing Customer Satisfaction Down Amid Financial Stress

by Phil Hall | Jul 27, 2023 | Current News & Events, Mortgage Information, Real Estate News, U.S. Housing Market, WRE News Exclusive

The combination of elevated mortgage rates and an inflation-heavy economy has created a financial strain and growing unhappiness with customer service among mortgage servicing customers, according to the J.D. Power 2023 U.S. Mortgage Servicer Satisfaction Study. This...
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