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Borrowers Want Digital Closings More Than Loan Officers Think, ServiceLink Survey Finds

Borrowers Want Digital Closings More Than Loan Officers Think, ServiceLink Survey Finds

by John G. Stevens | Sep 23, 2026 | Mortgage Information

Mortgage originators may be underestimating how much borrowers want a digital closing experience. A new ServiceLink survey released Wednesday found that 45% of loan officers identified a lack of borrower interest or comfort as a major barrier to using eClosings more...

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