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5 Communication Tips for “Difficult” Sellers

White House with Red Trim

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You’ve got the listing, and now comes the hard part: actually selling the house. But then, you discover you have clients who make that job even more difficult.

They want weekly open houses. They don’t see their clutter (or their pet-stained 20-year-old carpet, or their wildlife-refuge approach to yard and home maintenance, or the unfolded laundry on the bed, etc., etc.) as a barrier to a sale. They want to be present at all showings and open houses so they can talk up the house’s idiosyncratic charms.

They take negative feedback on the property as a personal affront. They demand daily updates on your activity and seem to believe you only have a single listing — theirs. They refuse to entertain reasonable offers below their idea of what the home should sell for.

In short, they think they know more about real estate than you do.

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