Opendoor Technologies Inc. (NASDAQ: OPEN), a San Francisco-based e-commerce platform for residential real estate transactions, announced it is shutting down its back-office operations in India.
In a post on X, CEO Kaz Nejatian stated the duties handled in India will now be done in the US.
“Our customers are in America, and the operational work we do for them is best done close to them,” Nejatian wrote. “For years Opendoor built a large team in India to handle manual workflows across fragmented systems. As we’ve unified these systems and have hired small AI-native customer-facing teams throughout the US, we need all this operational work to be done in person and close to our customers.”
Nejatian praised the company’s Indian workers as “great people, and we recommend them to anyone hiring.” He added that the company will be “a much smaller company by headcount, but a much larger company by impact,” crediting new technology as being key to improving operations in a time- and cost-effective manner.
“Our job now is to keep tilting the world in favor of homeowners,” he added. “Let’s fix America’s housing problem.”
0 Comments