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Rutledge Claims Management Inc. (RCM), a San Diego-headquartered provider of hazard insurance claims management for the mortgage industry, promoted Aubrey Gilmore from chief operations officer to president.

In her new role, Gilmore will oversee RCM’s core services and drive strategic decisions, ensuring client satisfaction and the company’s reputation for excellence in the hazard insurance claims sector. RCM founder and former president, Tom Rutledge, has moved to the newly created position of chief financial officer, where he will be responsible for managing the company’s fiscal operations and upholding the company’s continued financial stability and growth.

“The decision to promote Aubrey to president was a very simple one,” said Allison Rutledge, CEO of RCM. “As COO, she managed our internal operations to near perfection, while her hard work and unwavering commitment to our clients solidified our status as a proven leader in the hazard claims market. I am confident Aubrey’s extraordinary leadership will guide RCM to new heights and continue to drive successful outcomes for our clients.”