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Finding a mortgage lender can be a really confusing process. There are lots of different kinds of home loans out there, and many different types of lenders including banks, credit unions, and online lenders. There are also myriad criteria to compare, ranging from origination fees to interest rates, all of which can help you decide which loan provider is right for you.

Although there’s a lot to keep in mind, there’s one red flag that finance expert Dave Ramsey says should be an absolute deal breaker if you’re considering a loan provider.

Ramsey warns that a lender isn’t worth borrowing from if they fail in this task

So, what’s the big red flag that Ramsey warns about that the finance guru thinks should prompt you to walk away from a home loan provider? It’s simple. You should steer clear if the lender isn’t willing to “clearly explain your mortgage options and answer all your questions so you feel confident in your decision.”