Los Angeles-headquartered CV3 Financial Services has rolled out ServEase, a loan servicing division for its customers.
CV3 is a private lender providing financing to real estate investors for fix-and-flip and rental properties and ground up construction loans. According to the company, ServEase’s digital servicing platform enables customers to schedule and make payments, track loan balances, print, manage, e-file and access tax forms, and quickly obtain accurate loan account and payoff statements. It also enhances communication by triggering important notifications which can reduce delinquencies and defaults, inherently improving both overall loan performance and customer transparency.
“Traditionally, customers may work with CV3 for just 30 days to apply for and close a loan, but then they are paired with a servicing provider for the life of the loan,” said explained CV3 President and CEO William J. Tessar. “At CV3, we believe that our responsibility to our customers extends far beyond origination. The convergence of origination and servicing under the CV3 banner provides continuity to ensure that the exceptional service and care our customers receive from day one is seamless throughout their entire journey.”
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